How We Support You
Our technical support team helps you get the most from our 3D Factory Management and System Optimization software. We assist with installation, upgrades, integration with your automation systems, and day-to-day operational issues.
Support is available via email, phone, or our support portal. Response times and service levels can be tailored to your contract.
What You Get
- Installation and configuration — Guidance for new deployments and upgrades.
- Troubleshooting — Help diagnosing and resolving errors and performance issues.
- Integration support — Assistance connecting our software with PLCs, SCADA, ERP and other systems.
- Best practices — Recommendations for usage, security and maintenance.
- Documentation and knowledge base — Access to manuals, FAQs and how-to guides.
Contact Technical Support
Need help with your A+S software or integration? Reach out to our technical support team for assistance.
Contact Us