Privacy & Cookies Policy

1. Introduction

A+S Automation & Software (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use, store and disclose your personal data when you visit our website or use our services. We process your data in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law (KVKK) and, where relevant, the EU General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

3. Data We Collect

We may collect the following categories of data:

• Contact and identification data: name, e-mail address, phone number, company name, job title, when you contact us, request a demo or subscribe to communications.
• Technical and usage data: IP address, browser type and version, device type, operating system, pages visited, time and date of access, referring URL. This helps us improve our website and ensure security.
• Cookie data: information stored by cookies and similar technologies as described in the Cookies section below.

4. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide support.
• Send you requested information, demos or marketing communications (where you have consented or where we have a legitimate interest, in line with the law).
• Improve our website, products and services and analyse usage.
• Comply with legal obligations and protect our rights and the security of our systems.

We do not sell your personal data to third parties.

5. Legal Basis for Processing

We process your data on the basis of:

• Consent: where you have given clear consent (e.g. for marketing or non-essential cookies).
• Contract: where processing is necessary to perform a contract or pre-contractual steps.
• Legitimate interests: to operate our business, improve our services and communicate with you, where this does not override your rights.
• Legal obligation: where we must comply with applicable law.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies (e.g. local storage) to:

• Strictly necessary cookies: required for the website to function (e.g. security, load balancing). These cannot be disabled.
• Functional cookies: remember your preferences (e.g. language, region) to improve your experience.
• Analytics cookies: help us understand how visitors use our site (e.g. page views, traffic sources). We may use services that process data in Turkey or abroad; such providers are bound by confidentiality and data protection requirements.
• Marketing cookies: used only if you consent, to deliver relevant content and measure campaign effectiveness.

You can manage or disable non-essential cookies via your browser settings or our cookie preferences (where offered). Disabling certain cookies may affect site functionality.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, including to satisfy legal, accounting or reporting requirements. Contact and enquiry data are typically kept for a limited period after the last interaction; technical and cookie-related data may be retained for a defined period in line with our security and analytics needs. After the retention period, data are deleted or anonymised.

8. Sharing and International Transfers

We may share your data with:

• Service providers (hosting, analytics, e-mail, support) who act on our instructions and are contractually required to protect your data.
• Public authorities when required by law.

If we transfer data outside Turkey or the EEA, we ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) as required by applicable law.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data and receive a copy.
• Rectify inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Restrict or object to certain processing.
• Data portability (where applicable).
• Withdraw consent at any time, where processing was based on consent.
• Lodge a complaint with a supervisory authority (e.g. Turkish Personal Data Protection Authority, or an EU data protection authority if applicable).

To exercise these rights, contact us at info@atsprocesscontrol.com. We will respond within the time limits set by applicable law.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include secure connections (e.g. HTTPS), access controls and staff training. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but we strive to protect your data in line with industry standards.

11. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. The “Last updated” date at the top of this page will be revised when changes are made. We encourage you to review this page periodically. Material changes may be communicated by e-mail or a notice on our website where required by law.

12. Contact

For any questions about this policy or our use of your personal data, please contact us at info@atsprocesscontrol.com or call +90 (216) 504 96 95.